Welcome to the You and Us Events Ltd website.
The content on this website is provided for your general information and use only. It is subject to change without notice.
Although we make reasonable efforts to update the information on our website, we make no guarantees that the content on our website is up to day, complete or accurate. We do not guarantee that our website, or any content on it, is free from omissions or errors.
Your use of any information or materials on this website is entirely at your own risk. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Links to other websites
This website may include links to other third party websites. These links are provided for your convenience and do not signify that we endorse the third party websites. We do not accept any liability in connection with any third party websites accessed through links on this website.
This website content, including the design, layout, look, appearance and graphics, is either owned by or licensed to us and it is subject to copyright, design rights and trademark protection. Reproduction of part or all of this website content in any form is strictly prohibited, other than in accordance with an agreement by us on an individual basis.
We take all reasonable steps to ensure that this website is available 24 hours, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. This website may be temporarily unavailable due to issues like system failure, maintenance or repair. Where possible, we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
We do not guarantee that our website is secure or free from bugs and viruses. Users should use their own virus protection software.
Limitation of liability
We shall not be liable or responsible for any kind of loss or damage that may occur as a result of the use of our website. This exclusion shall include servicing or repair costs and (without limitation) any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this website.
Nothing in these terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under the laws of England and Wales.
Unauthorised use of this website may give rise to a claim for damages and/or may amount to a criminal offence.
Law and jurisdiction
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
2. Privacy notice
You and Us Events Ltd are committed to protecting your privacy and the security of your personal data.
This privacy notice explains how we collect, process and protect your personal data. It applies to information we collect about visitors to our website, our customers, suppliers and people generally interested in our services and publications.
Who we are
You and Us Events Ltd are the data controller for any personal data that you provide to us. We will process your personal data in line with applicable data privacy laws and the General Data Protection Regulation (GDPR).
What personal data we collect
You and Us Events Ltd may collect personal data, which is information that identifies an individual or relates to an identifiable individual. We will process your personal data if and to the extent applicable law provides a lawful basis for us to do so.
We will therefore process your personal data only;
- If you have consented to us doing so.
- If we need it to perform the contract we have entered into with you.
- If we need it to comply with a legal obligation.
- If we (or a third party) have a legitimate interest which is not overridden by your interests or fundamental rights and freedoms. Such legitimate interests will be the provision of services by us, provision of services to us, administrative or operational processes within You and Us Events Ltd and direct marketing.
The kinds of personal data we collect may include;
- Your contact details, such as name, physical address, email addresses and telephone numbers.
- Information about your company, such as the name, size and location of your company and your role within the company.
- Past transaction history with us.
- Record of your communication with us.
- Information obtained from third parties on your interests.
- Information you choose to provide to us e.g. if you contact us by letter, telephone, email or any other means of electronic and personal communication.
- Online identifiers, such as your IP address that connects your computer or mobile device to the Internet, and information about your visit, such as the pages you viewed or searched for, pages response times and download errors.
How we collect your personal data
We may collect personal data and other information from a variety of sources that generally fall into three categories;
Direct interactions: From your use of and interaction with us through online channels or offline sales, marketing and other activities, such as submission of registrations and forms or sales inquiries and transactions.
Publicly available data / data from third parties: Data you may have made publicly available, such as social media posts, or data provided by third party sources, such as marketing opt-in lists.
Automated interactions: From the use of technologies, such as electronic communication protocols and cookies.
How we use and share your personal data
We use and share the personal data we collect (unless otherwise restricted by applicable law) in the following ways;
We use your personal data to deliver our services to you or the organisation you work/act for.
We use your personal data to obtain services from you or the organisation you work/act for.
We use your personal data in order to respond directly to your information requests, including newsletter registration.
We may use your personal data to inform you about our services and our marketing and events.
We may use your data to monitor and record information relating to the use of our services, including our website.
We may use your data to process and respond to any complaints.
We may post testimonials on our website and other marketing channels that may contain personal data. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us.
If you register to attend an event hosted by us, we may communicate with you in relation to that event. This may include information about the event’s content, logistics, payment, updates and any additional meetings, special demonstrations or other customer facilitation related to your event registration. After the event, we may contact you about the event and related products and services. Where legally permitted, we will also allow designated event partners or sponsors to send you up to two communications related to your event attendance. Please note that our partners or sponsors may directly request your personal information at the event. You should review their privacy policies to learn how they use personal data.
We may share your personal data with third parties who need the data to deliver products and services booked with us and to process any payments. These companies include (for example) event venues, event suppliers and accommodation providers. Some of these may be located outside the European Economic Area.
We also share personal data with third parties and data processors who provide services to us. These companies include (for example) our accounting software providers, website analytics companies, CRM service providers and email service providers. Some of these may be located outside the European Economic Area.
When we share personal data with third parties as outlined above, we require that they use your personal data only to an extent needed to perform their business functions and subject to terms consistent with this privacy notice.
Please note, we may use or disclose personal data if we are required to do so by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with judicial or regulatory proceedings, a court order or other legal process.
When we process your personal data, that data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world, including countries outside the European Economic Area. In such cases, we ensure that any such processing only takes place under contract with the correct security and compliance measures in place.
Accuracy of information
It is important that the personal data we hold about you is accurate and current. Please let us know if you become aware of any errors or inaccuracies or your personal data changes during your relationship with us.
Retention and deletion
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.
To determine the appropriate retention period for your personal data, we will consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
In some circumstances, we may anonymise your personal data so that it can no longer be associated with you, in which case it is no longer personal data.
Upon expiry of the applicable retention period, we will securely destroy your personal data in accordance with applicable laws and regulations.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason which is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
The security of your personal data is very important to us. We use physical, electronic and administrative safeguards that are designed to protect your personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction.
In the event that your personal data is acquired or is reasonably believed to have been acquired by an unauthorized person and applicable law requires notification, we will notify you by e-mail or mail. We will give you notice promptly, consistent with the reasonable needs of law enforcement and/or us to determine the scope of the breach and to investigate and restore the integrity of the data system.
Links to other websites
This privacy notice does not cover the links within this website linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Under the General Data Protection Regulation (GDPR), subject to some legal exceptions, you have rights as an individual which you can exercise in relation to the information we hold about you. These are;
- Right to request access to your personal data (commonly known as a “data subject access request”) and request certain information in relation to its processing.
- Right to rectification of your personal data.
- Right to request the erasure of your personal data.
- Right to request the restriction of processing of your personal data.
- Right to object to the processing of your personal data.
- The rights in relation to data portability.
- Rights in relation to automated decision making and profiling.
In case you have provided your consent to the collection and processing of your personal data, you have the right to fully or partly withdraw your consent. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purposes to which you originally consented, unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. In case we processed your personal data for direct marketing purposes, you have the right to object at any time, in which case we will no longer process your personal data for such marketing purposes.
If you want to exercise any of these rights, please contact us.
We may need to request specific information from you to help us confirm your identity and ensure your right to access personal data or to exercise any of your other rights. This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed or you will be contacted regarding the nature of the problem and appropriate next steps within thirty days.
You will in general not have to pay a fee to exercise any of your individual rights mentioned in this privacy notice. However, we may charge a reasonable fee if your request to exercise your individual rights is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
Data processing complaints
You and Us Events Ltd try to meet the highest standards when collecting and using personal data. For this reason, we take any complaints we receive about this very seriously. If you would like to make a complaint about the way we have processed your personal data, please contact us.
If you remain dissatisfied, you may also complain to the Information Commissioner’s Office. They can be contacted at www.ico.org.uk.
You and Us Events Ltd as a data processor
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 29 July 2020.
What are cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
What cookies do we use and why
This website uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
The cookies used on our website are categorised as follows;
Necessary: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Analytics: Analytics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this website. For all other types of cookies, we need your permission.
Changing your cookie settings
You can at any time change or withdraw your consent from the cookie declaration on this website. Please note, opting out of some of these cookies may have an effect on your browsing experience.
4. Questions, complaints and more information